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Welcome to your 2021 Benefit Plans
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As a variable hour Crew Member or Shift Leader, you are eligible for Accident insurance and Critical Illness insurance, which provide cash benefits if you experiences a covered accident or are diagnosed with a critical illness. 

Please take the time to understand your benefit enrollment options below. When you are ready to enroll, click the Enroll Now! section below and follow all instructions!
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Frequently Asked Questions

When do my Benefits Start?
As a recently hired Shift Leader or Crew member, you are eligible for Voluntary Accident and Voluntary Critical Illness insurance. If you choose to enroll in these plans, you coverage begins on the first of the month following 90 days of employment. 

When you enroll, these elections will be in place until the end of the Plan Year, December 31, 2021. If you meet the eligibility criteria, in accordance with the Affordable Care Act (ACA), you will become eligible for additional benefits. You will be contacted by mail with updated opportunities to enroll. 
How do I enroll?
  • If you have already registered your benefits account, visit the Employee Navigator Benefits Website and login with your username and password to complete your Open Enrollment.
  • If you are a first-time-user, you will need to register your account and create a username/password. Please follow the instructions below.

*Please note that if you are new hire and just recently enrolled for 2020 coverage, you will need to also complete your Open Enrollment for 2021.
   If you do not enroll during Open Enrollment, you will not have coverage in 2021.

  1. Visit Employee Navigator Benefits Website
  2. Click on "Register as a new user".
  3. Enter your own Personal Information
    (Company Identifier will be "CKE")
  4. Click Next.
  5. You will be prompted to create a username and password.​
  • Your username can be whatever you like (we recommend using your current email address or your employee ID number).
  • If you are a returning user and forget your username, contact ​benefits@ckr.com to retrieve your username.
Who should complete  enrollment?
We encourage all CKE employees to take the time to complete their available enrollment opportunities. 

Hourly Crew Members and Shift Leaders are eligible for CKE's Voluntary Accident and Critical Illness Plans, which provide cash benefits if you experience a covered accident or are diagnosed with a critical illness.​
What happens if i don't enroll?
If you do not enroll, you will not have coverage in 2021.

Changes cannot be made throughout the year and your next opportunity to enroll will be during Open Enrollment for the 2022 Plan Year. 
Who are the benefit providers?
  • Voluntary Accident Coverage
  • Voluntary Critical Illness Coverage


​2021 Benefits

Voluntary accident and critical illness

Voluntary Work/Life Benefits​

​Lincoln Financial gives you the choice of two additional benefit plans, Accident and Critical Illness. Your participation in these plans is totally voluntary. If you choose to enroll, you can pay your premiums via payroll deduction.
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Accident Insurance: With accident insurance from Lincoln, you can help protect your budget against unforeseen expenses if you suffer an off-the-job injury. You can also cover your dependents! You can use the cash benefits from this coverage to help meet copays and other expenses, or any other way you see fit. The accident plan pays benefits for a variety of covered events – see the summary for more details. 
Critical Illness: With critical illness insurance, you receive cash benefits when diagnosed with a covered critical illness. You can use this as you wish, to help cover medical or personal expenses. You can choose benefit amounts of $10,000, $15,000, or $20,000 for yourself and additional benefits for your dependents. The payable benefit varies by diagnosis – see the summary for more details. ​
employee assistance program (EAP)

Employee Assistance Program (EAP)

​Life comes with many demands — from family issues to legal and financial concerns to coping with stress. Occasionally these matters can affect your work, health and family. When that happens, count on EmployeeConnect services to provide you with the support, resources and information you need to rise to the challenge.​
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​2021 Enrollment Resources
2021 Enrollment Tools


​What's New for 2021?


​2021 Benefits eGuide
Click the button below for an overview of what is changing in 2021 and other important information that you will need to know.
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Click the button below for your 2021 Benefits eGuide! This guide provides an in-depth look at your 2021 Benefits and has all of the information you will need in order to make decisions about your 2021 Benefits. 
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​Health Advocate​​

​Do you need more assistance with making a decision for your 2021 Benefits? In partnership with CKE, Health Advocate is here to provide assistance to CKE employees and their family members. Health Advocate is a free service that makes healthcare easier, so you get the right coverage, the right care and the right support - at the right time!
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With Health Advocate, experienced benefits specialists can:
  • Help you understand your plan options and choose the right plan for you
  • Explain your share of the costs for each plan option
  • Check networks to see if your doctor(s) participate
  • Help you research treatment options and find the best provider for your needs
  • Answer your questions about health conditions, diagnoses and treatments, no matter how complex
  • Get symptom advice from a nurse 24/7
  • Help you understand your bill
  • Resolve claims problems and billing issues
  • And More
​Call: 866-695-8622
Visit: HealthAdvocate.com/members
Email: answers@HealthAdvocate.com
Download The App: at the App Store or Google Play​
leave of absence (loa)
​Effective June 1, 2020, all Leave of Absence, Short-term Disability, Long-term  Disability , and Family & Medical Leave (FMLA) services will be administered by Lincoln Financial Group.

Lincoln Financial Group offers employees direct access to claims, resources, and information. You can easily report a claim and check the status of your claim through Lincoln Financial Group's dedicated secure website of by telephone. 

Please visit: www.MyLincolnPortal.com to access employee resources and online tools. First time users must register using Company Code CKERHINC.

Call 1-888-408-7300 and speak with an Intake Specialist to report your claim.

Once you have already filed your claim, you can check the status of your claim by calling your Case Manager at 1-800-291-0112 or Leave Specialist at 1-866-630-9320
Affordable care act (ACA)
As a variable hour Crew Member or Shift Leader, you are eligible for Accident insurance and Critical Illness insurance, which provide cash benefits if you experience a covered accident or are diagnosed with a covered critical illness. In order to be eligible for full-time benefits (medical, dental, and vision), you must be hired into a regular benefits-eligible position or meet the eligibility criteria in accordance with the Affordable Care Act (ACA). 

While you may currently be working full-time hours as a Crew member or Shift Leader, you may not yet have been classified as a full-time employee, in accordance with the Affordable Care Act (ACA). After you have been employed by CKE Restaurants for one full year, your actual hours worked are measured. If it is determined that you worked an average of 30 hours or more per week for the full year, you will then be classified as a full-time employee and offered the opportunity to enroll in full-time benefits. ​



​​Enroll Now!

Enroll NOW!


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​Enrollment Instructions
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Open Enrollment begins on Monday, November 9th and continues through Friday, November 20th at 11:59pm CST.
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  • If you have already registered your benefits account, visit the Employee Navigator Benefits Website and login with your username and password to complete your Open Enrollment. 
  • If you are a first-time-user, you will need to register your account and create a username/password. Please follow the instructions below.
*Please note that if you are new hire or just recently enrolled for 2020 coverage, you will need to also complete your Open Enrollment for 2021.
​   If you do not enroll during Open Enrollment, you will not have coverage in 2021.

  1. Visit Employee Navigator Benefits Website
  2. Click on "Register as a new user".
  3. Enter your own Personal Information
    (Company Identifier will be "CKE")
  4. Click Next.
  5. You will be prompted to create a username and password.​
  • Your username can be whatever you like (we recommend using your current email address or your employee ID number).
  • If you are a returning user and forget your username, contact ​benefits@ckr.com to retrieve your username.


​​Don't Forget...
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​If you do not enroll, you will not have benefits in 2021.
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Generally, there are two times you can enroll for benefits: 1) when you first become eligible and 2) during Open Enrollment. Once you enroll, your choices remain in effect for the entire calendar year. Please make sure that you take the time to determine the correct benefits for you and your family for 2020. 
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​Adding dependents?
If you are adding new dependents to your plan, please have their dates of birth and Social Security Number available.

    Contact CKE Benefits
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