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Welcome to your 2021 Benefit Plans
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Way to go! You’re now eligible for CKE benefits for 2021! Here’s why:

You have been designated as a full-time employee because you worked an average of 30 hours or more per week during your Initial Measurement Period. Under the Affordable Care Act (ACA), this qualifies you for Company Benefits, as detailed in the letter you should have received by mail.

Please take the time to understand your benefit enrollment options below. When you are ready to enroll, click the Enroll Now! section below and follow all instructions!
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Frequently Asked Questions

When do my Benefits Start?
You should have recently received a letter, explaining your eligibility for benefits, in accordance with the  Affordable Care Act (ACA). The letter should have also specified a benefit start date and enrollment deadline. 

When you enroll, these elections will be in place until the end of the Plan Year, December 31, 2021.
How do I enroll?
  • If you have already registered your benefits account, visit the Employee Navigator Benefits Website and login with your username and password to complete your Open Enrollment.
  • If you are a first-time-user, you will need to register your account and create a username/password. Please follow the instructions below.

*Please note that if you are new hire and just recently enrolled for 2020 coverage, you will need to also complete your Open Enrollment for 2021.
   If you do not enroll during Open Enrollment, you will not have coverage in 2021.

  1. Visit Employee Navigator Benefits Website
  2. Click on "Register as a new user".
  3. Enter your own Personal Information
    (Company Identifier will be "CKE")
  4. Click Next.
  5. You will be prompted to create a username and password.​
  • Your username can be whatever you like (we recommend using your current email address or your employee ID number).
  • If you are a returning user and forget your username, contact ​benefits@ckr.com to retrieve your username.
Who should complete  enrollment?
We encourage all CKE employees to take the time to complete their available enrollment opportunities. 

ACA Full-time Crew Members and Shift Leaders are eligible for CKE's Medical, Dental, Vision, HSA, and Voluntary Benefit Plans. This is a great opportunity to make sure that you are enrolled in the plans that best fit your and your family's needs.
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What happens if i don't enroll?
If you do not enroll, you will not have coverage in 2021.

Changes cannot be made throughout the year and your next opportunity to enroll will be during Open Enrollment for the 2022 Plan Year. The exception to this is  if you experience a qualified Life Event (marriage, birth, adoption, etc.).  For more details, visit the Making Changes section of the this website. 
Who are the benefit providers?
  • Medical and Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Voluntary Accident Coverage
  • Voluntary Critical Illness Coverage
  • Health Savings Account (HSA)​


​2021 Benefits

2021 Medical - UnitedHealthcare (UHC)

Medical Insurance - UnitedHealthcare (UHC)

CKE's medical and pharmacy coverage will continue with UnitedHealthcare for 2021. Open Enrollment is always a great time to review your current benefits and decide on the best coverage for you and your family. UnitedHealthcare offers a broad network of covered providers and a variety of plans to meet your coverage needs. 


UHC Provider Search
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You can see any doctor you choose with no referrals, but you will always save money when utilizing in-network providers. Visit myuhc.com to find doctors and facilities - you don’t have to log in to search! Just click “Find a Doctor”, “All UnitedHealthcare Plans”, and choose Choice Plus

Medical Plan Documents


​Prescription Drug Information

(all 3 medical plans)
This Prescription Drug List will provide you with a list of prescription medications covered by UHC; Cost for these medications depends on the plan you enroll in, according to chart above.​ 
(all 3 medical plans)
The health reform law (Affordable Care Act) makes certain preventive medications and supplements available to you at no cost—both prescription and over-the-counter (OTC). The preventive medications on this list are covered at 100% with $0 copay when:
  • Prescribed by a health care professional
  • Age and/or condition appropriate
  • Filled at a network pharmacy
(HDHP medical plan only)
This is a list of Preventive Medications that may be covered under your plan. If your plan covers these Preventive Medications, your insurance benefit is applied before you meet your deductible.

​Some medications may have other requirements or limits depending on your benefit plan and are noted below. To find out if a drug is covered, please check your plan benefits on the health plan’s member website. Or, call the toll-free phone number on your health plan ID card. This list may not be all-inclusive. Brand and generic drugs may not always be available due to market changes. 
2021 Dental - UnitedHealthcare (UHC)

Dental Insurance - UnitedHealthcare (UHC)

Good dental health is a critical component of your overall wellness. UnitedHealthcare will continue to provide our dental benefits for 2021. You have the choice between two plans – both have the same deductibles and coverage levels.

(New!) In 2021, the High Plan will now provide Orthodontia benefits for both adults and dependent children, and has a higher annual maximum for you and every member of your family.
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With either option, you can see any dentist you choose, but benefits are highest when you use a network provider. Visit myuhc.com to find dentists - you don’t have to log in to search! Just click “Find a Dentist”, enter your location, and choose "National Options PPO 30". 
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2021 Vision - Unitedhealthcare (UHC)

Vision Insurance - UnitedHealthcare (UHC)

If you wear glasses or contacts, you know vision expenses can add up. UnitedHealthcare will continue to provide our vision benefits for 2021. We have consolidated the vision plans to make this choice easier for you! Your plan remains the same, except now the Vision plan includes an additional benefit for computer glasses. The computer glasses benefit gives you an additional $100 frame allowance to purchase a 2nd pair of prescription glasses that include protection against blue light. There is no additional material copay for the 2nd pair of computer glasses. You can choose any frame at network provider locations and apply the frame allowance toward the cost. This benefit is only for you and does not include dependents.
 
You still have the option to see any vision provider you choose, but benefits are highest when you use a network provider. Visit myuhc.com to find vision care professionals - you don’t have to log in to search! Just click “Find a Vision Provider” and enter your location. 
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Health Savings Account (HSA)

Health Savings Account (HSA)
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​When you enroll in the HDHP, you can contribute your own tax-free money to an HSA (via payroll deduction, up to annual IRS limits). *If you contribute at least $500 of your own money to your HSA, CKE will make a matching contribution of $500. Then, shortly after enrollment, you will receive an HSA debit card in the mail. It works like a bank debit card at any vendor that accepts healthcare cards.

​Keep in mind, the IRS Contribution Limit includes CKE’s contributions – so if you contribute $500 and CKE contributes $500, the IRS views this as $1,000 toward the limit. Make your elections accordingly! 

VOLUNTARY ACCIDENT AND CRITICAL ILLNESS

Voluntary Work/Life Benefits​

​Lincoln Financial gives you the choice of two additional benefit plans, Accident and Critical Illness. Your participation in these plans is totally voluntary. If you choose to enroll, you can pay your premiums via payroll deduction.
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Accident Insurance: With accident insurance from Lincoln, you can help protect your budget against unforeseen expenses if you suffer an off-the-job injury. You can also cover your dependents! You can use the cash benefits from this coverage to help meet copays and other expenses, or any other way you see fit. The accident plan pays benefits for a variety of covered events – see the summary for more details. 
Critical Illness: With critical illness insurance, you receive cash benefits when diagnosed with a covered critical illness. You can use this as you wish, to help cover medical or personal expenses. You can choose benefit amounts of $10,000, $15,000, or $20,000 for yourself and additional benefits for your dependents. The payable benefit varies by diagnosis – see the summary for more details. ​
Employee Assistance program (EAP)

Employee Assistance Program (EAP)

Life comes with many demands — from family issues to legal and financial concerns to coping with stress. Occasionally these matters can affect your work, health and family. When that happens, count on EmployeeConnect services to provide you with the support, resources and information you need to rise to the challenge.​
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​2021 Enrollment Resources
2021 Enrollment Tools


​What's New for 2021?


​2021 Benefits eGuide
Click the button below for an overview of what is changing in 2021 and other important information that you will need to know.
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Click the button below for your 2021 Benefits eGuide! This guide provides an in-depth look at your 2021 Benefits and has all of the information you will need in order to make decisions about your 2021 Benefits. 
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​Health Advocate​​

​Do you need more assistance with making a decision for your 2021 Benefits? In partnership with CKE, Health Advocate is here to provide assistance to CKE employees and their family members. Health Advocate is a free service that makes healthcare easier, so you get the right coverage, the right care and the right support - at the right time!
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With Health Advocate, experienced benefits specialists can:
  • Help you understand your plan options and choose the right plan for you
  • Explain your share of the costs for each plan option
  • Check networks to see if your doctor(s) participate
  • Help you research treatment options and find the best provider for your needs
  • Answer your questions about health conditions, diagnoses and treatments, no matter how complex
  • Get symptom advice from a nurse 24/7
  • Help you understand your bill
  • Resolve claims problems and billing issues
  • And More
​Call: 866-695-8622
Visit: HealthAdvocate.com/members
Email: answers@HealthAdvocate.com
Download The App: at the App Store or Google Play​
leave of absence (loa)
​Effective June 1, 2020, all Leave of Absence, Short-term Disability, Long-term  Disability , and Family & Medical Leave (FMLA) services will be administered by Lincoln Financial Group.

Lincoln Financial Group offers employees direct access to claims, resources, and information. You can easily report a claim and check the status of your claim through Lincoln Financial Group's dedicated secure website of by telephone. 

Please visit: www.MyLincolnPortal.com to access employee resources and online tools. First time users must register using Company Code CKERHINC.

Call 1-888-408-7300 and speak with an Intake Specialist to report your claim.

Once you have already filed your claim, you can check the status of your claim by calling your Case Manager at 1-800-291-0112 or Leave Specialist at 1-866-630-9320
making changes

                                     Making Changes - Qualified Life Events​
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If you experience one of the events below, you will have 30 days from the date of your event or change in coverage. 
  • Marriage
  • Birth/Adoption
  • Death of a Covered Dependent
  • Divorce
  • Gain/Loss of Coverage for an Eligible Dependent (Spouse or Dependent Child)

To make the appropriate changes to your benefits, follow the instructions below:
  1. Visit Employee Navigator Benefits Website
  2. ​Log in with your username and your password (If you are a new user, click on the Enroll Now section above to create your account)
  3.  Click the "Adjust Coverage" icon, select the appropriate life event,​​​ and enter the appropriate event date*
​             *for most events (Marriage, Birth/Adoption, Divorce, Death of a Dependent) the date of the event is when the event actually took place
             *for other events (Dependent's Gain/Loss of coverage), the date of the event is the first day your dependent no longer has their previous coverage


Please note that all life events will require formal documentation be submitted to the benefits department.  
  • Marriage - a copy of the marriage certificate
  • Divorce – a copy of the final divorce decree with the file date and judge’s signature.
  • Birth – a copy of the birth certificate or the mother’s copy received in the hospital.
  • Adoption – a copy of final adoption papers signed by a judge or a document stating the child has been placed in anticipation of adoption from the adoption agency.
  • Death – a copy of the death certificate.
  • Dependent’s Gain/Los of Coverage Elsewhere – a copy of the hire/termination letter must be on company letterhead and state the hire/termination date and the date the employer-sponsored coverage either began or ended.

    Submit Documentation to Benefits

    Max file size: 20MB
COBRA
The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the hours worked, transition between jobs, death, divorce, and other life events. Qualified individuals may be required to pay the entire premium for coverage up to 102 percent of the cost to the plan.

COBRA generally requires that group health plans sponsored by employers with 20 or more employees in the prior year offer employees and their families the opportunity for a temporary extension of health coverage (called continuation coverage) in certain instances where coverage under the plan would otherwise end.
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​​Enroll Now!

Enroll NOW!


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​Enrollment Instructions
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If you are a recently hired or re-hired employee, benefits start on the first of the month following your hire/rehire date. Please take the time to understand the benefit enrollment options available to you. When you are ready to enroll, follow the instructions below!
​
  • If you have already registered your benefits account, visit the Employee Navigator Benefits Website and login with your username and password to complete your Open Enrollment. 
  • If you are a first-time-user, you will need to register your account and create a username/password. Please follow the instructions below.
*Please note that if you are new hire or just recently enrolled for 2020 coverage, you will need to also complete your Open Enrollment for 2021.
​   If you do not enroll during Open Enrollment, you will not have coverage in 2021.

  1. Visit Employee Navigator Benefits Website
  2. Click on "Register as a new user".
  3. Enter your own Personal Information
    (Company Identifier will be "CKE")
  4. Click Next.
  5. You will be prompted to create a username and password.​
  • Your username can be whatever you like (we recommend using your current email address or your employee ID number).
  • If you are a returning user and forget your username, contact ​benefits@ckr.com to retrieve your username.


​​Don't Forget...
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​If you do not enroll, you will not have benefits in 2021.
​
Generally, there are two times you can enroll for benefits: 1) when you first become eligible and 2) during Open Enrollment. Once you enroll, your choices remain in effect for the entire calendar year. Please make sure that you take the time to determine the correct benefits for you and your family for 2020. 
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​Adding dependents?
If you are adding new dependents to your plan, please have their dates of birth and Social Security Number available.

    Contact CKE Benefits
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